Can I return an item if it’s not right for me?

Easy layering neckline: The wide V-neck design makes it simple to layer over tops or under jackets, offering both style and seasonal flexibility with minimal effort.
Soft and cozy fabric: Made with a gentle knit texture, this sweater feels soft against the skin, offering all-day comfort ideal for lounging or light outdoor strolls.
Effortless everyday style: The classic cable-knit look pairs beautifully with trousers or jeans, making it a go-to staple that suits various casual occasions.

Yes. We offer a 30-day returns period from the date of delivery. If your item isn’t quite right, you may return it as long as it is unworn, unwashed, and in its original condition. We want you to feel confident when ordering, knowing you can take the time to try your piece at home.

What if I’m unsure about sizing?

If you are between sizes, we recommend choosing the larger size for a more comfortable fit. Our detailed size guides are available on each product page to help you make the right choice.

How long does delivery take?

Orders are processed within 1–3 business days. Once dispatched, delivery typically takes 6–9 business days on average, depending on your location. In some occasions delivery might take longer.

Why shop with confidence at Vanessa Mayfair?

We believe in thoughtful design and considered service. From quality garments to clear policies, our aim is to make your shopping experience calm, transparent, and reassuring from start to finish.

Do I need to contact you before returning an item?

Our customer care team is available to assist you with the returns process and any questions you may have. Simply reach out via email and we’ll guide you through the next steps.